Applications Engineer

Location: California, USA

Department: Applications Engineering


About the Company:

 

ANCA is a world leading designer and manufacturer of high-quality CNC tool and cutter grinders.
 
Operating for nearly 50 years, we are a proud Australian company serving a global market with our range of innovative products and solutions. We design and manufacture machines that produce a wide range of tools and other components that contribute to almost everything you do in your daily life, from the smart phone you talk on, to the car that you drive.
 
Innovation and diverse ideas have always been part of ANCA’s DNA. It’s this culture that has seen us grow to over 1000 employees world-wide and have facilities in more than 12 countries.
 

 

About the Role:

 

We are currently seeking an Applications Engineer to join our team. Our American Headquarters is located in Michigan, but this position would be remote sitting in Southern California.
 
Reporting to the Customer Service Manager, you will provide professional application training and technical support for machine tool installations and breakdowns, focused on quality, reliability, and product performance.
 
Your main focus will be on providing outstanding customer service and support to our customer base in California.
 
We are willing to train, so if this opportunity sounds interesting to you, please apply by emailing your resume to john.oyer@anca.com.
 
 
  Key Responsibilities:
  • Coordinate and execute ANCA machine tool demonstrations to create or resharpen tools/cutters for customer tests and machine runoff/acceptance.
  • Conduct operator/engineer training for customers and staff on ANCA products including applications software, machine tool operations, and various technologies.
  • Demonstrate mastery of ANCA products at regional trade exhibitions and on customer premise to support potential sales.
  • Promptly and accurately response to customer (internal and external) sales queries relating to ANCA machine tool attributes, performance, and manufacture of customer cutters/tools.


 

Required Skills & Knowledge:
  • Excellent customer facing skills.
  • Disciplined, energetic and results orientated.
  • An analytical approach to problem solving.
  • High standard of numeracy and literacy.
  • Assertive and confident.


 

Benefits:
  • Remote work
  • 401K
  • Dental insurance
  • Health insurance
  • Paid time off
  • Competitive compensation


 

Why ANCA?
 
At ANCA, we strive to foster an environment that encourages creativity, innovation, and teamwork. We do more than just make machine tools; we are constantly pushing the boundaries of what is possible and provide our team the freedom to do this, whilst having a lot of fun along the way.
 
We welcome people from different backgrounds, cultures, and ways of thinking. We value people with a taste for problem-solving, an entrepreneurial mindset and a collaborative approach. Whilst our work has its challenges, we are a supportive team that helps develop our people to create the next generation of technology.
 
It is our values and our people that set us apart and shape our reputation as one of the world leaders in our field.


 

If you’re ready to be challenged to be the best you can be – ANCA is the place for you. To Apply, please email your resume to john.oyer@anca.com.