Service Technician

Location: Wixom, USA

Department: Operations

The Service Technician is reponsible for Install, test, service and repair/rebuild ANCA machines ensuring the equipment conforms with company operating specifications and customer requirements.

Reponsibilities Include: 

Service Support

  •  Perform regular preventative machine maintenance
  • Provide a rapid response to breakdown service
  • Modify or update equipment when required
  • Liaise with technical staff to maintain an understanding of product specifications and quality control standards
  • Install and commission machines
  • Perform mechanical repairs working with fine tolerances
  • Rebuild and reconditioning of CNC machines
  • Instruct Customer personnel in maintenance procedures required to keep their equipment in good working order
  • Prepare detailed service and failure reports
  • Retain Customer good will and build positive relationships.
  • Ensure activities comply with legal and ethical standards
  • Ensure all aspects of service contracts are complied with
 Health & Safety
  •  Maintain a health and safe work environment and work with the Line manager to mitigate and eliminate hazards that put at risk fellow employees
  • Conduct  routine safety audits and action issues identified promptly and reliably
  • Participate in departmental risk assessments, incident reporting and incident investigations
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